What is RMM?
Remote Monitoring and Management (RMM) is a technology used by Managed Service Providers (MSPs) to monitor and manage client endpoints, networks, and computers remotely and proactively.
Why do I need patch management?
Patch management is crucial because it enhances security by fixing vulnerabilities, improves system performance, ensures compliance with regulations, and prevents downtime by addressing issues proactively.
What is EDR and why is it important?
Endpoint Detection and Response (EDR) is a cybersecurity technology that continuously monitors and responds to threats on endpoint devices like computers and mobile phones. It’s important because it helps detect and mitigate cyber threats in real-time, preventing potential breaches and minimizing damage.
I have an Antivirus program; do I still need EDR?
Yes, you should still have Endpoint Detection and Response (EDR) even if you have an antivirus program. While antivirus software focuses on detecting and removing known malware using signature-based detection, EDR provides a more comprehensive approach by monitoring, detecting, and responding to a broader range of threats, including sophisticated and unknown attacks. EDR also offers real-time containment and detailed investigation tools, enhancing your overall security posture.
What is Ransomware?
Ransomware is a type of malicious software (malware) that encrypts a victim’s data or locks them out of their system until a ransom is paid to the attacker. It’s a significant threat because it can cause severe disruptions and financial losses for individuals and organizations.
What is MDR? And how is it different than EDR?
Managed Detection and Response (MDR) is a cybersecurity service that combines technology and human expertise to monitor, detect, and respond to threats in real-time. Unlike Endpoint Detection and Response (EDR), which focuses on endpoint-specific threats, MDR includes EDR and offers comprehensive 24/7 security monitoring from our Security Operations Center partner. MDR also extends beyond just devices as the SOC will be looking at M365 other Identity and Access Management telemetry to secure your business holistically.