Monthly Support Package Information
We offer four different packages at this time for technical support. We make a “Service Level Agreement” (SLA) commitment to you depending on the package purchased.
A work order is a written order from you to do a certain technical task. These are generally limited in scope to a singular issue and are limited to a maximum of 2 hours each. We can offer various levels of monthly support packages that work off of isolated work to custom tailor a solution that works for you and your company.
Bulk Support Packages
Purchase Bulk Support in Hours at a discounted rate in advance. All Bulk Support requests operate on a Bronze Level Service Level Agreement (5-7 Business Day Response). Bulk Hours expire after one year from the purchase date.
Contact us for pricing.