Monitoring and Management
At Thunder Rock Technologies, we offer comprehensive monitoring solutions designed to provide robust protection and support for your business. Our Thunder Rock 360° Monitoring Plans come in three levels: Lite, Standard, and Pro. Each plan is tailored to meet the specific needs of your organization, ensuring that you receive the right level of monitoring and support. Our Lite plan is perfect for starters to get EDR coverage. The Standard plan includes essential features such as Remote Monitoring and Management (RMM), Endpoint Detection and Response (EDR), and adds 24/7 Security Operations Center monitoring and more in Managed Detection and Response (MDR). For those seeking advanced protection, our Pro plan also offers additional discounts for features like DarkWeb Monitoring, Cyber Security Training, and Advanced Email Security.
Our monitoring solutions are designed to simplify your cybersecurity strategy by bundling the most critical components into one comprehensive package. With Thunder Rock 360° Monitoring, you can rest assured that your business is protected around the clock by our 24/7 Security Operations Center (SOC). Our advanced technical telemetry analysis and cyber security add-ons, such as DarkWeb Monitoring and Human Resilience training, provide an extra layer of defense against cyber threats. Additionally, our monitoring solutions unlock potential cyber insurance discounts and fast-tracking insurance quotes when paired with our RMM and MDR services. Trust Thunder Rock Technologies to keep your business secure and focused on growth.
Support and Projects
We pride ourselves on offering top-notch support solutions tailored to meet the unique needs of your business. Our Thunder Rock 360° Support Plans come in three levels: Lite, Standard, and Pro. Each plan is designed to provide the right level of support, ensuring that your technology infrastructure runs smoothly and efficiently. Our Lite plan offers essential support services, while the Standard plan provides unlimited support hours with a 1-2 day SLA. For businesses that require the highest level of support, our Pro plan offers unlimited support hours with a 24-hour SLA, ensuring that any issues are resolved promptly and effectively1. Additionally, our Pre-Paid Block option allows you to purchase support hours in advance, providing flexibility and cost savings.
Our project solutions are designed to help your business achieve its technology goals with ease. Whether you need assistance with a one-time project or ongoing support for complex initiatives, our team of experts is here to help. We offer a range of project services, including network setup, business continuity planning, and disaster recovery solutions. Our comprehensive approach ensures that your projects are completed on time and within budget, allowing you to focus on what you do best – running your business. With Thunder Rock Technologies, you can trust that your technology projects are in capable hands.
Enterprise Approach
We understand the unique challenges faced by large enterprises. That’s why we offer the Thunder Rock 360° Enterprise solution, designed specifically for companies with more than 25 users. Our enterprise solution includes 24/7 support and encompasses all the advanced features of our Pro Monitoring and Support plans. This comprehensive package ensures that your business is protected and supported around the clock, allowing you to focus on your core operations without worrying about technology issues1.
Our Thunder Rock 360° Enterprise solution provides a flat-rate billing model based on the total number of users or devices, making it easy to manage and budget for your IT needs. With features like DarkWeb Monitoring, Cyber Security Training, Advanced Email Security, and a 24/7 Security Operations Center (SOC), you can rest assured that your enterprise is safeguarded against cyber threats. Additionally, our enterprise solution unlocks potential cyber insurance discounts and fast-tracks insurance quotes when paired with our Remote Monitoring and Management (RMM) and Managed Detection and Response (MDR) services. Trust Thunder Rock Technologies to deliver the robust and reliable enterprise solutions your business needs to thrive.