Monitoring and Management
At Thunder Rock Technologies, we offer comprehensive monitoring solutions designed to provide robust protection and support for your business. Our Thunder Rock 360° Monitoring is a core component of our Thunder Rock 360° Protect™ service, delivering consistent, enterprise-grade protection for all customers. This comprehensive monitoring package includes Remote Monitoring and Management (RMM), Endpoint Detection and Response (EDR), Anti-Virus, Ransomware Detection, and 24/7/365 Security Operations Center (SOC) monitoring through our Managed Detection and Response (MDR) service.
Our monitoring solutions are designed to simplify your cybersecurity strategy by bundling the most critical components into one comprehensive package. With Thunder Rock 360° Monitoring, you can rest assured that your business is protected around the clock by our 24/7 Security Operations Center (SOC). Our advanced technical telemetry analysis and cyber security add-ons, such as DarkWeb Monitoring, Advanced AI Email Security, and Human Resilience training with phishing simulation campaigns, provide an extra layer of defense against cyber threats. Additionally, our monitoring solutions unlock potential cyber insurance discounts and fast-track insurance quotes when paired with our RMM and MDR services. Trust Thunder Rock Technologies to keep your business secure and focused on growth.
Support and Projects
We pride ourselves on offering top-notch support solutions tailored to meet the unique needs of your business. Our Thunder Rock 360° Protect™ service comes in three flexible options: Full Fixed Fee (FFF), Partial Fixed Fee (PFF), and Point of Contact (POC). Each option is designed to provide the right level of support, ensuring that your technology infrastructure runs smoothly and efficiently while maintaining consistent technology enablement across all our customers.
The Full Fixed Fee option includes unlimited remote and onsite support, centralized services, network administration, vCIO/vCTO services, and onboarding for professional services. For businesses that prefer a more balanced approach, our Partial Fixed Fee option offers unlimited remote support, centralized services, network administration, and vCIO/vCTO services. Our Point of Contact option is ideal for businesses with designated IT contacts, providing unlimited remote support through these contacts, along with centralized services, network administration, and vCIO/vCTO services.
Our project solutions are designed to help your business achieve its technology goals with ease. Whether you need assistance with a one-time project or ongoing support for complex initiatives, our team of experts is here to help. We offer a range of project services, including network setup, business continuity planning, and disaster recovery solutions. For Full Fixed Fee clients, onboarding is included, while custom development and large projects are handled separately through our Professional Services for all plan types. With Thunder Rock Technologies, you can trust that your technology projects are in capable hands.
Enterprise Approach
Thunder Rock 360° Protect™ is our comprehensive technology partnership service that makes technology a force multiplier for your business. This service combines four essential areas: Proactive Technology Management, Reactive Support Services, Network Administration, and Technology Consulting. By addressing these critical areas, we ensure steady operations, security, and compliance for the technology that runs your business.
Our Thunder Rock 360° Protect™ service provides a flat-rate billing model based on the total number of users at your company, making it easy to manage and budget for your IT needs. There are no additional costs to add users or devices other than increasing the quantity on the service, with no separate onboarding fees for new users. With features like DarkWeb Monitoring, Advanced AI Email Security, and Cyber Security Training with phishing simulation, you can rest assured that your business is safeguarded against cyber threats. Trust Thunder Rock Technologies to deliver the robust and reliable solutions your business needs to thrive, regardless of size or industry.